Charlotte Assisted Living Facility Guide
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Brookdale Concord Parkway

Updated 2026-09-02 · 4,710 reviewed · 135 listed · Scored from 80 Google reviews · How we rank ›

4.8(80) 82 composite score See reviews on Google ✓ Google-verified Publishes prices
Independent LivingSkilled Nursing CareMedicaid AcceptedRetirement HomePet-FriendlyAssisted Living CareMemory CareAged Care
Brookdale Concord Parkway
Location
Concord
Services
Independent Living, Skilled Nursing Care, Medicaid Accepted
Reviews
80
Ranking
#5 in Independent Living
Best for
Families seeking personalized memory care or assisted living in Concord with staff who actively support transitions.

Core details are sourced from this business's Google Business Profile (checked 2026-09-02). Website-sourced details were fetched 2026-08-02.

What recent reviews say

Families consistently report a caring, clean community where residents thrive socially and receive attentive care. Staff build genuine relationships with residents and guide families through transitions with patience and professionalism, though a handful of recent reviews raise concerns about billing practices and isolated staff conduct issues.

Praised for
  • compassionate and attentive staff
  • clean and welcoming facility
  • responsive community representatives
  • engaging activities and dining
  • supportive family experience
compassionate-staffclean-facilitypersonalized-careattentive-carefriendly-atmosphereresponsive-management
Best for: Families seeking personalized memory care or assisted living in Concord with staff who actively support transitions.

Where this business shines

  • staff known for personal attention and resourcefulness
  • clean facility with engaging activities
  • supportive transition process
  • on-site dining and wellness amenities

How it compares

  • Rated 4.8 against a 4.33 average across the 117 independent living businesses listed here.
  • Has more Google reviews than 84% of the businesses in this directory.

What earned this score?

Scoring Method
Star rating 79
Review volume 83
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
74
4
1
3
0
2
1
1
4

Common questions

Does Brookdale accept pets?
Yes, the facility is pet-friendly and lists pet amenities among its services.
What activities are available for memory care residents?
The community offers activities including spa days, cooking, painting, and social engagement with other residents documented on their Facebook page.
Does Brookdale accept Medicaid?
The business website lists Medicaid as an accepted payment option. Families should confirm details at this specific location, as coverage may vary.

Similar assisted living facilities nearby

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St Andrews Living Center Inc

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St Andrews Living Center serves both independent and assisted living residents near downtown Concord with personalized daily care. Long-term families choose the facility for its family-oriented culture and clean environment.

Independent LivingSkilled Nursing CareMedicaid Accepted
Five Oaks Rehabilitation and Care Center
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Five Oaks Rehabilitation and Care Center

4.0(183)✓ Google-verified

Most visitors encounter a warm, well-kept facility where staff go out of their way to care for residents as individuals, from therapy teams to front-desk staff who remember faces. The facility offers strong rehabilitation services and activities that keep people engaged, though some families have reported gaps in meal timing, transfer assistance inconsistency, and delayed responses to concerns.

Independent LivingRespite & Short-Term CareSkilled Nursing Care

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Last updated 2026-09-02