Charlotte Assisted Living Facility Guide
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Brookdale New Hope

Updated 2026-09-02 · 4,710 reviewed · 135 listed · Scored from 17 Google reviews · How we rank ›

4.3(17) 74 composite score See reviews on Google ✓ Google-verified
Assisted Living CareIndependent LivingMemory CareRespite & Short-Term CareMedicaid AcceptedRetirement HomeSkilled Nursing CareAged CarePet-Friendly
Brookdale New Hope
Location
Gastonia
Services
Assisted Living Care, Independent Living, Memory Care
Reviews
17
Ranking
#37 in Assisted Living Care
Best for
Seniors and families seeking hands-on care with strong staff presence and responsive management.

Core details are sourced from this business's Google Business Profile (checked 2026-09-02). Website-sourced details were fetched 2026-08-02.

What recent reviews say

Families consistently report that staff go well beyond typical care, with residents thriving in a warm, home-like setting where leadership listens and responds to needs. Medical services, meals, and activities receive steady praise from residents and families alike.

Praised for
  • attentive, caring staff
  • strong leadership and management
  • good medical and nursing care
  • home-like, welcoming atmosphere
  • quality meals and activities
compassionate-staffclean-facilityattentive-careresponsive-managementfriendly-atmospherepersonalized-caresafe-environmentgood-food-quality
Best for: Seniors and families seeking hands-on care with strong staff presence and responsive management.

Where this business shines

  • Staff and management exceed care expectations
  • Responsive medical and nursing team
  • Warm, community-focused environment

How it compares

  • Rated 4.3 against a 4.34 average across the 115 retirement home businesses listed here.
  • Has more Google reviews than 38% of the businesses in this directory.

What earned this score?

Scoring Method
Star rating 55
Review volume 55
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
14
4
0
3
0
2
0
1
3

Similar assisted living facilities nearby

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Review evidence is limited. Brookdale Union operates in Gastonia and offers multiple care levels from independent living through skilled nursing, with assisted living base rates starting at $3,325 monthly per their website.

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Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

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Prime Independent Living Gastonia
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Prime Independent Living Gastonia

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Early residents and prospective buyers praise the facility's modern design, spacious apartments with outdoor patios, and helpful sales team. Resort-style amenities include a therapy pool, fitness center, putting green, and dining options, positioned as a low-maintenance community for active seniors.

Assisted Living CareIndependent LivingMemory Care

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Last updated 2026-09-02