Charlotte Assisted Living Facility Guide
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Caring At Heart

Updated 2026-09-02 · 4,710 reviewed · 135 listed · Scored from 17 Google reviews · How we rank ›

4.1(17) 65 low data composite score See reviews on Google ✓ Google-verified
Aged CareIndependent LivingAssisted Living CareRetirement HomeMemory CareRespite & Short-Term Care
Caring At Heart
Location
Raintree, Charlotte
Services
Aged Care, Independent Living, Assisted Living Care
Reviews
17
Ranking
#9 in Aged Care
Best for
Families needing memory care or complex at-home support with consistent, engaged caregiving.

Core details are sourced from this business's Google Business Profile (checked 2026-09-02). Website-sourced details were fetched 2026-08-02.

What recent reviews say

Most clients report feeling genuinely cared for by the team and primary caregivers, with the owner known for personal attention to schedules and follow-through. Some families encountered delays reaching the office or rough transitions when substitutes covered.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • attentive, caring staff
  • owner and team go above and beyond
  • consistent caregivers build trust
  • compassionate approach to difficult cases
compassionate-staffattentive-carepersonalized-carefriendly-atmosphere
Best for: Families needing memory care or complex at-home support with consistent, engaged caregiving.

Where this business shines

  • owner personally involved in client scheduling and follow-up
  • consistent pairing of same caregivers when possible
  • willing to take on complex or high-needs cases
  • staff treated as family, not transactional service

How it compares

  • Rated 4.1 against a 4.33 average across the 115 aged care businesses listed here.
  • Has more Google reviews than 39% of the businesses in this directory.

What earned this score?

Scoring Method
Star rating 50
Review volume 55
Review recency 89
Review sentiment 57
Profile completeness 100
Verification 30

Rating breakdown

5
13
4
0
3
0
2
1
1
3

Common questions

Do you keep the same caregiver each visit?
They aim to send the same two caregivers most of the time for consistency. Substitute coverage may occur, though the team works to minimize disruption.
What areas do you serve?
Charlotte, Waxhaw, Matthews, Mecklenburg County, and Huntersville according to their website.

Similar assisted living facilities nearby

Caring Hands Senior Home
73 low data

Caring Hands Senior Home

4.9(14)✓ Google-verified

Reviewers consistently describe a small, family-run home where residents receive dignity and individual attention, even in serious decline or end-of-life care. Staff know residents by name and build genuine relationships; families hear honest updates and feel welcome to visit.

Respite & Short-Term CareMedicaid AcceptedPet-Friendly
Providence Meadows Gracious Retirement Living
82

Providence Meadows Gracious Retirement Living

4.8(39)✓ Google-verifiedPublishes prices

Families consistently report that staff at Providence Meadows, especially managers the team, deliver genuine care and respect. The renovated facility offers three daily meals, robust activities, partnered health services through providers like Gentle Shepherd, and an active social community that helps residents thrive without sacrificing independence.

Independent LivingAssisted Living CareRespite & Short-Term Care
Brookdale South Charlotte
65

Brookdale South Charlotte

4.3(21)✓ Google-verifiedPublishes prices

Most visitors encounter warm staff and residents thriving in social and fitness programs, yet some families report medication delays, inconsistent communication, and management that prioritizes policies only during state inspections.

Respite & Short-Term CareMemory CareMedicaid Accepted

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Last updated 2026-09-02