Charlotte Assisted Living Guide
Menu

Caring At Heart

Updated 2026-08-02 · 2,195 reviewed · 111 listed · Scored from 17 Google reviews · How we rank ›

4.1(17) 66 low data composite score See reviews on Google ✓ Google-verified
Independent LivingMedicaid AcceptedSkilled Nursing CareAssisted Living CareRetirement HomeAged Care
Caring At Heart
Services
Independent Living, Medicaid Accepted, Skilled Nursing Care
Reviews
17

What recent reviews say

Most clients report feeling genuinely cared for by the team and primary caregivers, with the owner known for personal attention to schedules and follow-through. Some families encountered delays reaching the office or rough transitions when substitutes covered.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • attentive, caring staff
  • owner and team go above and beyond
  • consistent caregivers build trust
  • compassionate approach to difficult cases
compassionate-staffattentive-carepersonalized-carefriendly-atmosphere
Best for: Families needing memory care or complex at-home support with consistent, engaged caregiving.

Strengths

  • owner personally involved in client scheduling and follow-up
  • consistent pairing of same caregivers when possible
  • willing to take on complex or high-needs cases
  • staff treated as family, not transactional service

How it compares

  • Rated 4.1 against a 4.38 average across the 85 aged care businesses listed here.
  • Has more Google reviews than 39% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 51
Review volume 55
Review recency 94
Review sentiment 57
Profile completeness 100
Verification 30

Rating breakdown

5
13
4
0
3
0
2
1
1
3

Common questions

Do you keep the same caregiver each visit?
They aim to send the same two caregivers most of the time for consistency. Substitute coverage may occur, though the team works to minimize disruption.
What areas do you serve?
Charlotte, Waxhaw, Matthews, Mecklenburg County, and Huntersville according to their website.

Similar assisted living facilities nearby

Caring Hands Senior Home
73 low data

Caring Hands Senior Home

4.9(14)✓ Google-verified

Reviewers consistently describe a small, family-run home where residents receive dignity and individual attention, even in serious decline or end-of-life care. Staff know residents by name and build genuine relationships; families hear honest updates and feel welcome to visit.

Independent LivingRespite & Short-Term CareRetirement Home
Brookdale South Charlotte
66

Brookdale South Charlotte

4.3(21)✓ Google-verifiedPublishes prices

Most visitors encounter warm staff and residents thriving in social and fitness programs, yet some families report medication delays, inconsistent communication, and management that prioritizes policies only during state inspections.

Independent LivingRespite & Short-Term CareRetirement Home
The Post at Providence 2
75

The Post at Providence 2

5.0(8)✓ Google-verified

Every review praises the small-scale, family-centered care model. Residents feel seen and known rather than overlooked in a large facility. The team consistently earns recognition for patience, warmth, and attentiveness to each person's medical and emotional needs.

Independent LivingRetirement HomeAged Care

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-02