Charlotte Assisted Living Facility Guide
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Holiday Willow Grove

Updated 2026-09-02 · 4,710 reviewed · 135 listed · Scored from 120 Google reviews · How we rank ›

4.5(120) 84 composite score See reviews on Google ✓ Google-verified Publishes prices
Independent LivingAssisted Living CareRespite & Short-Term CareMemory CareMedicaid AcceptedSkilled Nursing CareRetirement HomePet-FriendlyAged Care
Holiday Willow Grove
Location
Matthews
Services
Independent Living, Assisted Living Care, Respite & Short-Term Care
Reviews
120
Ranking
#4 in Independent Living
Best for
Seniors seeking independent living with organized activities and a close-knit community atmosphere.

Core details are sourced from this business's Google Business Profile (checked 2026-09-02). Website-sourced details were fetched 2026-09-02.

What recent reviews say

Residents and visitors consistently describe a welcoming community where staff know residents by name and actively engage with them. The facility emphasizes chef-prepared meals, weekly activities, and on-site services like physical and occupational therapy, all within a clean, bright environment.

Praised for
  • caring and attentive staff
  • clean facility and pleasant atmosphere
  • quality meals and dining options
  • engaging activities and events
  • welcoming community and peer support
compassionate-staffclean-facilityfriendly-atmospheregood-food-qualityengaging-activitiespersonalized-care
Best for: Seniors seeking independent living with organized activities and a close-knit community atmosphere.

Where this business shines

  • Attentive staff who know residents by name
  • Chef-prepared meals with daily variety
  • Weekly activities and monthly events
  • Pet-friendly policy
  • On-site physical and occupational therapy

How it compares

  • Rated 4.5 against a 4.33 average across the 117 independent living businesses listed here.
  • Has more Google reviews than 92% of the businesses in this directory.

What earned this score?

Scoring Method
Star rating 65
Review volume 90
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
91
4
15
3
3
2
1
1
10

Common questions

Are pets allowed?
Yes, the facility is pet-friendly. Dogs are welcome to visit residents.
What services are offered beyond housing?
The community provides chef-prepared meals, housekeeping, scheduled local transportation, physical therapy, occupational therapy, and on-site health services.
What activities are available?
Residents enjoy weekly activities and special monthly events designed to keep the community engaged.

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4.8(34)✓ Google-verified

Most visitors note the clean space, warm staff, and residents who feel at home. Long-serving team members and family-centered care stand out as consistent strengths, though one report raised concern about gifts left at the facility.

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Primary Care Solutions
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Primary Care Solutions

No rating yet

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Aged CareIndependent LivingAssisted Living Care
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Community Alternatives

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Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Medicaid AcceptedAged CareAssisted Living Care

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Last updated 2026-09-02