Charlotte Assisted Living Facility Guide
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Matthews Glen

Updated 2026-09-02 · 4,710 reviewed · 135 listed · Scored from 98 Google reviews · How we rank ›

4.3(98) 75 composite score See reviews on Google ✓ Google-verified
Independent LivingAssisted Living CareRespite & Short-Term CareMemory CareMedicaid AcceptedSkilled Nursing CareRetirement HomePet-FriendlyAged Care
Matthews Glen
Location
Matthews
Services
Independent Living, Assisted Living Care, Respite & Short-Term Care
Reviews
98
Ranking
#19 in Independent Living
Best for
Older adults prioritizing on-site medical support and a manicured campus environment.

Core details are sourced from this business's Google Business Profile (checked 2026-09-02). Website-sourced details were fetched 2026-08-02.

What recent reviews say

Matthews Glen has earned strong approval from residents and families over decades, with many praising the attractive campus, cleanliness, and on-site medical services. Persistent gaps in communication, food quality across dining venues, and emergency procedures have frustrated some families seeking information or experiencing care logistics.

Praised for
  • long-term resident satisfaction
  • beautiful grounds and facilities
  • attentive medical care
  • clean and well-maintained
clean-facilityfriendly-atmosphereattentive-care
Best for: Older adults prioritizing on-site medical support and a manicured campus environment.

Where this business shines

  • long-standing community with multi-decade resident relationships
  • on-site nurse practitioners and wellness services
  • well-maintained grounds and facilities

How it compares

  • Rated 4.3 against a 4.33 average across the 117 independent living businesses listed here.
  • Has more Google reviews than 89% of the businesses in this directory.

What earned this score?

Scoring Method
Star rating 54
Review volume 87
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
69
4
13
3
4
2
0
1
12

Common questions

Does Matthews Glen have on-site medical staff?
Yes. The community has on-site nurse practitioners and a wellness office with nursing staff available to residents.
How long has Matthews Glen been operating?
The business states it has operated for 50 years as part of the Acts Retirement-Life Community.
What dining options are available?
The community operates multiple dining venues including a bistro, chophouse, and Sunday meal service, though quality and menu vary across locations.
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Recent communication challenges have overshadowed the community's physical expansion and reputation as a regional leader. Limited evidence available from reviews.

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Novant Health Senior Care - Matthews
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Novant Health Senior Care - Matthews

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Patients consistently describe the team as genuinely attentive to their health concerns, conducting thorough evaluations and listening carefully to questions. The new Matthews location draws particular praise for accessibility and a welcoming environment where staff treat seniors with clear respect.

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Last updated 2026-09-02