Charlotte Assisted Living Guide
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Matthews Glen

Updated 2026-08-02 · 2,195 reviewed · 111 listed · Scored from 97 Google reviews · How we rank ›

4.3(97) 71 composite score See reviews on Google ✓ Google-verified
Independent LivingMemory CareAssisted Living CareRespite & Short-Term CareRetirement HomeMedicaid AcceptedAged CarePet-FriendlySkilled Nursing Care
Matthews Glen
Services
Independent Living, Memory Care, Assisted Living Care
Reviews
97

What recent reviews say

Matthews Glen offers independent living, assisted living, and skilled nursing in a well-maintained setting with on-site health services. Residents praise the medical team and activities, but callers report difficulty reaching staff to schedule tours or answer questions, and dining quality varies significantly by venue.

Praised for
  • clean, well-maintained grounds
  • attentive medical care through wellness office
  • variety of on-site dining options
  • engaging activities and social programs
clean-facilityattentive-careengaging-activities
Best for: Residents seeking on-site medical care and maintained grounds, but with patience for administrative response times.

Strengths

  • On-site nurse practitioners and wellness office
  • Clean, well-maintained grounds and facilities
  • Multiple dining venues (bistro, chop house, Sunday meals)
  • 50-year operating history as ACTS community

How it compares

  • Rated 4.3 against a 4.33 average across the 87 independent living businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 54
Review volume 86
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
68
4
13
3
4
2
0
1
12

Common questions

What medical services are available on-site?
Matthews Glen has on-site nurse practitioners, nurses, and a wellness office providing primary care and health services to residents.
What dining options are offered?
The community offers multiple dining venues including a bistro, a chop house, and Sunday meals, though quality varies by location.

Similar assisted living facilities nearby

Matthews Health & Rehab Center
78

Matthews Health & Rehab Center

4.3(122)✓ Google-verified

Family members consistently praise the care and cleanliness, noting staff who genuinely listen during the stressful admission process and follow up with daily progress updates. The rehabilitation team and activities director keep residents engaged, and visitors appreciate touring a facility that feels genuinely welcoming. Staff here know residents' names and needs. The team services span physical, occupational, and speech; the facility also offers memory care, hospice, and dialysis programs. Some families have had frustrations with phone responsiveness and billing, but the dominant experience is one of attentive, compassionate placement.

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Matthews Glen Expansion Clubhouse
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Matthews Glen Expansion Clubhouse

4.2(5)✓ Google-verified

The team communication challenges have overshadowed the community's physical expansion and reputation as a regional leader. Limited evidence available from reviews.

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M&
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Meadows & Ohly LLC

No rating yet

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

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Last updated 2026-08-02