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Novant Health Senior Care - Matthews

Updated 2026-09-02 · 4,710 reviewed · 135 listed · Scored from 78 Google reviews · How we rank ›

4.9(78) 87 composite score See reviews on Google ✓ Google-verified
Independent LivingAssisted Living CareRespite & Short-Term CareMemory CareMedicaid AcceptedSkilled Nursing CareRetirement HomePet-FriendlyAged Care
Novant Health Senior Care - Matthews
Location
Matthews
Services
Independent Living, Assisted Living Care, Respite & Short-Term Care
Reviews
78
Best for
Seniors in the Matthews area seeking compassionate primary care with complex medical management.

Core details are sourced from this business's Google Business Profile (checked 2026-09-02). Website-sourced details were fetched 2026-09-02.

What recent reviews say

Patients consistently describe the team as genuinely attentive to their health concerns, conducting thorough evaluations and listening carefully to questions. The new Matthews location draws particular praise for accessibility and a welcoming environment where staff treat seniors with clear respect.

Praised for
  • compassionate, attentive doctors
  • thorough examinations and diagnostics
  • staff helpfulness and respect
  • new, easy-access facility
compassionate-staffresponsive-managementattentive-carefriendly-atmosphere
Best for: Seniors in the Matthews area seeking compassionate primary care with complex medical management.

Where this business shines

  • Primary care physicians focused on senior-specific needs
  • Thorough diagnostic evaluation
  • Accessible new facility in Matthews
  • Integrated referral network to assisted living and home care

How it compares

  • Rated 4.9 against a 4.33 average across the 117 independent living businesses listed here.
  • Has more Google reviews than 84% of the businesses in this directory.

What earned this score?

Scoring Method
Star rating 84
Review volume 82
Review recency 100
Review sentiment 80
Profile completeness 100
Verification 30

Rating breakdown

5
74
4
3
3
0
2
0
1
1

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Family members report a noticeable turnaround under new leadership, with staff consistently described as caring, professional, and attentive to resident comfort and safety. The facility is clean, offers a full activity calendar and therapy services, and management responds directly to concerns. Residents receive physical therapy, occupational therapy, and speech therapy on-site. Staff routinely take extra time during admissions to walk families through the process. Recent reviewers highlight improved accountability and stronger nursing oversight across the facility.

Independent LivingAssisted Living CareRespite & Short-Term Care

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Last updated 2026-09-02