Charlotte Assisted Living Facility Guide
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The Brownstone

Updated 2026-09-02 · 4,710 reviewed · 135 listed · Scored from 23 Google reviews · How we rank ›

5.0(23) 77 composite score See reviews on Google ✓ Google-verified
Independent LivingRespite & Short-Term CareMedicaid AcceptedPet-FriendlyAged CareAssisted Living CareRetirement Home
The Brownstone
Location
Stonehaven, Charlotte
Services
Independent Living, Respite & Short-Term Care, Medicaid Accepted
Reviews
23
Best for
Families seeking personalized care for elderly relatives in a home-like setting rather than a large facility.

Core details are sourced from this business's Google Business Profile (checked 2026-09-02). Website-sourced details were fetched 2026-08-02.

What recent reviews say

All 23 reviews are five-star. Residents and families consistently praise The Brownstone for feeling like home rather than an institutional facility, with staff described as genuinely caring and attentive. Staff responsiveness to family questions, the personalized care model, and the clean, peaceful environment emerge as defining strengths for those seeking individualized care.

Praised for
  • personalized home-like care
  • responsive and compassionate staff
  • clean, well-maintained facility
  • family-centered approach
  • warm, welcoming atmosphere
compassionate-staffclean-facilityattentive-carefriendly-atmospherepersonalized-caresafe-environment
Best for: Families seeking personalized care for elderly relatives in a home-like setting rather than a large facility.

Where this business shines

  • Small, personalized family-care model
  • Responsive owner and management
  • Home-like environment in residential neighborhood
  • All staff described as compassionate and attentive

How it compares

  • Rated 5 against a 4.33 average across the 117 independent living businesses listed here.
  • Has more Google reviews than 46% of the businesses in this directory.

What earned this score?

Scoring Method
Star rating 77
Review volume 60
Review recency 100
Review sentiment 81
Profile completeness 75
Verification 30

Rating breakdown

5
23
4
0
3
0
2
0
1
0

Common questions

What kind of daily activities does The Brownstone offer?
Their website lists gardening, games, and music among daily activities available to residents.
Does The Brownstone provide private rooms?
Yes, private rooms are listed among their services on their website.
What does 24-hour care include?
The Brownstone states they provide 24-hour care with assistance with activities of daily living (ADLs), though specific medical or nursing services are not detailed in available information.
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Sunrise on Providence
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Most residents and families report warm, attentive staff and a welcoming environment with strong activities like therapy, music, and weekly salon services. Some reviewers cite serious concerns: medication administration without informed consent, unmet healthcare needs, and inconsistent daily services, leading to regulatory substantiation in at least one case.

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Last updated 2026-09-02