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The Cypress of Charlotte

Updated 2026-08-02 · 2,195 reviewed · 111 listed · Scored from 30 Google reviews · How we rank ›

4.5(30) 72 low data composite score See reviews on Google ✓ Google-verified
Independent LivingRetirement HomeAged CarePet-FriendlySkilled Nursing CareAssisted Living CareMemory Care
The Cypress of Charlotte
Services
Independent Living, Retirement Home, Aged Care
Reviews
30

What recent reviews say

Most residents and visitors describe a welcoming, well-maintained community with attentive staff. One recent review raised concerns about meal quality, though dining has been consistently praised across earlier feedback.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • caring and welcoming staff
  • beautiful grounds and facilities
  • quality dining and activities
  • safe gated community
compassionate-staffclean-facilityfriendly-atmospheresafe-environmentengaging-activitiesgood-food-quality
Best for: Active retirees seeking independent living with on-site healthcare and dining options available.

Strengths

  • gated secure campus
  • cottage and villa options
  • on-site skilled nursing available
  • active social and recreational programming

How it compares

  • Rated 4.5 against a 4.33 average across the 87 independent living businesses listed here.
  • Has more Google reviews than 55% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 63
Review volume 65
Review recency 100
Review sentiment 59
Profile completeness 100
Verification 30

Rating breakdown

5
24
4
2
3
1
2
0
1
3

Common questions

Is The Cypress a gated community?
Yes. The campus is gated with security.
What housing options are available?
The business offers cottages and villas that are individually designed, as well as assisted living and skilled nursing accommodations.
What activities and amenities does the community have?
A pool, outdoor trails, gardens, a lake for walks, on-site dining, and daily activities and trips are available to residents.

Similar assisted living facilities nearby

Brighton Gardens of Charlotte
64

Brighton Gardens of Charlotte

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Families report genuine warmth from care staff and satisfaction with memory care in particular, especially when residents receive individualized attention. However, multiple recent reviews document serious gaps: understaffing that leaves residents unbathed for weeks, medication errors, and residents confined to dark rooms or left in wheelchairs for hours without response. A recent four-year review notes positive early experiences derailed by leadership changes, with cleanliness and basic dignity slipping under new management. The facility's location near medical resources and advertised activity programs appeal to some, but recurring staffing complaints across multiple years suggest systemic challenges.

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Briar Creek at The Barclay at SouthPark
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Briar Creek at The Barclay at SouthPark

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Staff demonstrate genuine care and go beyond expectations to support residents and families through major life transitions. The facility combines modern amenities, skilled therapy teams, and diverse dining and activity options across assisted living, rehabilitation, and memory care services.

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The Sharon at SouthPark
57

The Sharon at SouthPark

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Families report deeply positive experiences with nursing staff and compassionate care during serious illness and end-of-life stays, though others cite insufficient physician engagement and short therapy sessions. Quality and attentiveness vary significantly by department and stay duration.

Independent LivingRetirement HomeMedicaid Accepted

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Last updated 2026-08-02