Charlotte Assisted Living Guide
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Visiting Angels Senior Home Care

Updated 2026-08-02 · 2,195 reviewed · 111 listed · Scored from 272 Google reviews · How we rank ›

4.9(272) 88 composite score See reviews on Google ✓ Google-verified
Independent LivingRespite & Short-Term CareRetirement HomeAged CarePet-FriendlySkilled Nursing CareAssisted Living Care
Visiting Angels Senior Home Care
Services
Independent Living, Respite & Short-Term Care, Retirement Home
Reviews
272

What recent reviews say

Visiting Angels has earned strong trust through caregivers who show up on time and treat elderly clients like family. Reviewers credit named staff for consistency over months or years, and praise the team's quick response to urgent needs.

The company handles practical challenges well: filling last-minute transportation gaps for people in assisted living, arranging 24/7 care on short notice, and working with insurance. One reviewer reported a difficult 24-hour weekend with arrival delays, instruction oversights, and billing surprises, though most long-term users describe smooth, sustained partnerships.

Praised for
  • professional and reliable caregivers
  • compassionate and personable staff
  • responsive and flexible management
  • dependable transportation and appointment support
compassionate-staffattentive-careresponsive-managementfriendly-atmospherepersonalized-care
Best for: families seeking long-term in-home companion care or urgent transportation support

Strengths

  • named caregivers return consistently
  • fills urgent transport gaps for assisted living residents
  • arranges 24/7 care on short notice
  • staff paid above local average for better retention

How it compares

  • Rated 4.9 against a 4.33 average across the 87 independent living businesses listed here.
  • Has more Google reviews than 99% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 90
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
264
4
5
3
0
2
1
1
2

Common questions

Do you serve people in assisted living who need transportation?
Yes. Reviewers say the team provides reliable transport to medical appointments, shopping, and dining when their assisted living facility cannot.
Can you arrange care on short notice?
Yes. One family arranged 24/7 care quickly. The team reports being quick to respond to urgent requests.
Do you offer in-home care for people with Parkinson's or dementia?
Yes. The team lists Dementia, Alzheimer's, and Palliative Care on their website. Reviewers describe using them for people who need constant supervision or specialized support.

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Last updated 2026-08-02