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Visiting Angels Senior Home Care

Updated 2026-09-02 · 4,710 reviewed · 135 listed · Scored from 273 Google reviews · How we rank ›

4.9(273) 88 composite score See reviews on Google ✓ Google-verified
Respite & Short-Term CareMemory CareAged CareIndependent LivingAssisted Living CareRetirement Home
Visiting Angels Senior Home Care
Location
Carmel, Charlotte
Services
Respite & Short-Term Care, Memory Care, Aged Care
Reviews
273
Ranking
#5 in Respite & Short-Term Care
Best for
Families needing flexible care for post-surgery recovery, memory conditions, or transportation to medical appointments.

Core details are sourced from this business's Google Business Profile (checked 2026-09-02). Website-sourced details were fetched 2026-08-02.

What recent reviews say

Family members consistently report fast, compassionate help when time is tight, with caregivers who show up reliably and treat their loved ones with genuine care. Transportation for medical appointments, personal care at home, and companionship for those with Parkinson's or memory issues are common uses; staff handle 24/7 arrangements, though occasional gaps in briefing new caregivers have occurred.

The team pays caregivers above average, which reviewers credit for stability and quality. Administration responds quickly to requests and keeps the same people assigned when possible. Many families use them for short stretches after surgery, longer periods at home, or round-the-clock support when needed.

Praised for
  • reliable, professional caregivers
  • responsive and flexible administration
  • compassionate, caring staff
  • no-show reliability and consistency
  • excellent customer service on short notice
compassionate-staffresponsive-managementfriendly-atmosphereattentive-carepersonalized-care
Best for: Families needing flexible care for post-surgery recovery, memory conditions, or transportation to medical appointments.

Where this business shines

  • Caregivers paid above average, reducing turnover
  • Same caregiver assigned when possible
  • Quick response to urgent requests
  • Multi-service model (personal care, transport, companionship, memory care)

How it compares

  • Rated 4.9 against a 4.33 average across the 115 aged care businesses listed here.
  • Has more Google reviews than 99% of the businesses in this directory.

What earned this score?

Scoring Method
Star rating 90
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
265
4
5
3
0
2
1
1
2

Common questions

Do you offer same-day or emergency care?
Yes. Reviewers report the team arranges urgent placements on short notice, including weekend emergency appointments.
Can the same caregiver come each week?
The team aims to keep the same caregiver assigned when possible, which reviewers note improves consistency and comfort.
Do you provide transportation for medical appointments?
Yes. Families in assisted living or without their own transport use the service for doctor visits, lab work, shopping, and dining out.
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Last updated 2026-09-02