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Brookdale Carriage Club Providence

Updated 2026-09-02 · 4,710 reviewed · 135 listed · Scored from 47 Google reviews · How we rank ›

3.8(47) 61 composite score See reviews on Google ✓ Google-verified
Independent LivingAssisted Living CareRespite & Short-Term CareMemory CareMedicaid AcceptedSkilled Nursing CareRetirement HomePet-FriendlyAged Care
Brookdale Carriage Club Providence
Location
Olde Providence North, Charlotte
Services
Independent Living, Assisted Living Care, Respite & Short-Term Care
Reviews
47
Ranking
#45 in Independent Living
Best for
older adults seeking a continuing care community with aesthetic appeal and social engagement

Core details are sourced from this business's Google Business Profile (checked 2026-09-02). Website-sourced details were fetched 2026-08-02.

What recent reviews say

Residents who settle in report a pleasant, well-maintained environment with friendly staff and engaging social opportunities. However, staffing shortages create meal service delays and gaps in promised nursing checks; food quality remains a persistent concern despite resident complaints, and communication between staff and families on care plans and medical decisions has left some families questioning whether their costs match the care delivered.

Praised for
  • friendly atmosphere
  • comfortable apartments and renovations
  • beautiful grounds and pastoral setting
  • dining variety for dietary needs
friendly-atmosphereclean-facilitypersonalized-careresponsive-management
Best for: older adults seeking a continuing care community with aesthetic appeal and social engagement

Where this business shines

  • renovated apartments with accessibility features
  • dining variety adapted to dietary needs
  • pastoral campus with extensive grounds
  • continuing care model for security

How it compares

  • Rated 3.8 against a 4.33 average across the 117 independent living businesses listed here.
  • Has more Google reviews than 70% of the businesses in this directory.

What earned this score?

Scoring Method
Star rating 33
Review volume 73
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Rating breakdown

5
27
4
4
3
3
2
5
1
8

Common questions

Are there dining options for residents with difficulty swallowing or chewing?
Yes, the dining program offers soft foods like steamed vegetables and small bites of protein; staff report a variety of daily meal options adapted to dietary needs.
Is there a contracted on-site doctor?
The community lists a contracted doctor, though availability and responsiveness to new residents have been reported as inconsistent by some families.
What amenities are on the campus?
The 140-acre pastoral setting includes renovated apartments, dining, social activities, a pond, extensive grounds, and a bar opening in the lobby.

Similar assisted living facilities nearby

Sunrise on Providence
69

Sunrise on Providence

4.2(63)✓ Google-verifiedPublishes prices

Most residents and families report warm, attentive staff and a welcoming environment with strong activities like therapy, music, and weekly salon services. Some reviewers cite serious concerns: medication administration without informed consent, unmet healthcare needs, and inconsistent daily services, leading to regulatory substantiation in at least one case.

Independent LivingRespite & Short-Term CareMemory Care
The Post at Providence 2
76

The Post at Providence 2

5.0(12)✓ Google-verified

Family members consistently report deep peace of mind at The Post at Providence 2, praising the small residential model where staff know each resident personally and respond to medication changes and care needs promptly. The atmosphere balances clinical competence with warmth, and the 6-resident capacity ensures individualized attention that larger facilities cannot match.

Respite & Short-Term CareMemory CareRetirement Home
Carmel Hills
63 low data

Carmel Hills

4.4(13)✓ Google-verified

Most residents and families experience a welcoming, faith-centered community where staff know residents by name and tend to their daily needs with warmth. The independent side draws praise for its homey feel; assisted living care quality has drawn mixed feedback, with some noting attentive oversight and others reporting housekeeping lapses and caregiver inconsistency.

Independent LivingRespite & Short-Term CareMemory Care

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Last updated 2026-09-02