Charlotte Assisted Living Facility Guide
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Sunrise on Providence

Updated 2026-09-02 · 4,710 reviewed · 135 listed · Scored from 63 Google reviews · How we rank ›

4.2(63) 69 composite score See reviews on Google ✓ Google-verified Publishes prices
Independent LivingRespite & Short-Term CareMemory CareMedicaid AcceptedSkilled Nursing CareRetirement HomePet-FriendlyAged CareAssisted Living Care
Sunrise on Providence
Location
Olde Providence North, Charlotte
Services
Independent Living, Respite & Short-Term Care, Memory Care
Reviews
63
Ranking
#31 in Independent Living
Best for
Families seeking a warm, activity-rich community with strong therapy services and volunteer-friendly visiting culture.

Core details are sourced from this business's Google Business Profile (checked 2026-09-02). Website-sourced details were fetched 2026-08-02.

What recent reviews say

Most residents and families report warm, attentive staff and a welcoming environment with strong activities like therapy, music, and weekly salon services. Some reviewers cite serious concerns: medication administration without informed consent, unmet healthcare needs, and inconsistent daily services, leading to regulatory substantiation in at least one case.

Praised for
  • professional and trained staff
  • home-like environment
  • engaging activities and programs
  • clean facility
  • compassionate care
  • responsive management
compassionate-staffclean-facilityattentive-carefriendly-atmosphereengaging-activities
Best for: Families seeking a warm, activity-rich community with strong therapy services and volunteer-friendly visiting culture.

Where this business shines

  • Therapy programs with named staff recognition
  • Daily activities including music, art, bingo, and beauty salon
  • Carpeted floors and home-like design
  • Welcoming environment for volunteers and visitors

How it compares

  • Rated 4.2 against a 4.33 average across the 117 independent living businesses listed here.
  • Has more Google reviews than 78% of the businesses in this directory.

What earned this score?

Scoring Method
Star rating 49
Review volume 78
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
47
4
3
3
3
2
0
1
10

Common questions

What activities and programs does Sunrise offer?
The business states it offers music programs, fitness programs, art programs, a beauty salon, and dining services. Volunteers also lead activities like dominoes, bingo, and nail care.
What are the current pricing tiers for assisted living and memory care?
According to the website, Assisted Living ranges from $3,982 to $4,864 per month depending on unit type, and Memory Care ranges from $6,354 to $8,208 per month.
Is Sunrise near medical facilities?
The business states it is close to Carolinas Medical Center and Presbyterian Hospital, and minutes from Uptown Charlotte.
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Residents and families consistently report warm, engaged staff and a clean, well-maintained campus. Memory care residents have experienced exceptional attention and communication from management. One family raised concerns about memory care safety after a fall incident; another questioned the non-refundable nature of the wait-list fee.

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Last updated 2026-09-02