Charlotte Assisted Living Guide
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East Towne

Updated 2026-08-02 · 2,195 reviewed · 111 listed · Scored from 15 Google reviews · How we rank ›

2.6(15) 46 low data composite score See reviews on Google ✓ Google-verified
Independent LivingRetirement HomeMedicaid AcceptedAged CarePet-FriendlySkilled Nursing CareRespite & Short-Term CareAssisted Living Care
East Towne
Services
Independent Living, Retirement Home, Medicaid Accepted
Reviews
15

What recent reviews say

Review evidence is limited and mixed. Positive visitors describe friendly staff and a harmonious setting, while families report phone lines frequently unanswered for days and serious concerns about food supply and mail handling unaddressed by management.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • friendly staff and residents
  • clean and comfortable facility
  • quick response to some issues

Strengths

  • staff described as professional and friendly by some visitors
  • on-site renovation completed
  • serves multiple surrounding communities

How it compares

  • Rated 2.6 against a 4.33 average across the 87 independent living businesses listed here.
  • Has more Google reviews than 37% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 14
Review volume 52
Review recency 49
Review sentiment 42
Profile completeness 100
Verification 30

Rating breakdown

5
5
4
1
3
0
2
1
1
8

Common questions

What areas does East Towne serve?
The business states it serves Charlotte, Huntersville, Matthews, Mint Hill, Concord, Gastonia, Pineville, and Kannapolis.
What services does East Towne offer?
Their website lists assisted living, respite care, secured living, help with daily tasks, medication management, and meal preparation.

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Brookdale Charlotte East
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Brookdale Charlotte East

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Willow Ridge Memory Care
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Last updated 2026-08-02