Charlotte Assisted Living Facility Guide
Menu

East Towne

Updated 2026-09-02 · 4,710 reviewed · 135 listed · Scored from 15 Google reviews · How we rank ›

2.6(15) 45 low data composite score See reviews on Google ✓ Google-verified
Medicaid AcceptedAged CareIndependent LivingAssisted Living CareSkilled Nursing CareRetirement HomeRespite & Short-Term Care
East Towne
Location
Windsor Park, Charlotte
Services
Medicaid Accepted, Aged Care, Independent Living
Reviews
15
Ranking
#90 in Medicaid Accepted

Core details are sourced from this business's Google Business Profile (checked 2026-09-02). Website-sourced details were fetched 2026-08-02.

What recent reviews say

Review evidence is limited and mixed. Positive visitors describe friendly staff and a harmonious setting, while families report phone lines frequently unanswered for days and serious concerns about food supply and mail handling unaddressed by management.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • friendly staff and residents
  • clean and comfortable facility
  • quick response to some issues

Where this business shines

  • staff described as professional and friendly by some visitors
  • on-site renovation completed
  • serves multiple surrounding communities

How it compares

  • Rated 2.6 against a 4.33 average across the 117 independent living businesses listed here.
  • Has more Google reviews than 37% of the businesses in this directory.

What earned this score?

Scoring Method
Star rating 13
Review volume 52
Review recency 44
Review sentiment 42
Profile completeness 100
Verification 30

Rating breakdown

5
5
4
1
3
0
2
1
1
8

Common questions

What areas does East Towne serve?
The business states it serves Charlotte, Huntersville, Matthews, Mint Hill, Concord, Gastonia, Pineville, and Kannapolis.
What services does East Towne offer?
Their website lists assisted living, respite care, secured living, help with daily tasks, medication management, and meal preparation.

Similar assisted living facilities nearby

Parc at Sharon Amity
57

Parc at Sharon Amity

3.7(23)✓ Google-verified

Staff members consistently show genuine warmth and dedication to memory care residents, maintaining a clean environment and fostering family-like connection. The facility earns strong praise for daily care quality and communication in recent reviews, though older complaints document serious concerns around resident safety, documentation, and family access that warrant careful consideration.

Memory CareMedicaid AcceptedPet-Friendly
Brookdale Charlotte East
68

Brookdale Charlotte East

4.1(44)✓ Google-verifiedPublishes prices

Residents and families consistently praise the staff's genuine attentiveness and the clean, welcoming atmosphere. Activities span bible study, art, movies, and fitness; dining earns particular notice, and many residents credit the community's social fabric with improving their quality of life.

Independent LivingRespite & Short-Term CareMemory Care
Willow Ridge Memory Care
74

Willow Ridge Memory Care

4.3(45)✓ Google-verified

Most families report a calm, spotless environment where staff treat residents with genuine kindness and go the extra mile. A long-term resident has thrived here for five years, and families consistently highlight the director's personal care and attention to comfort.

Independent LivingRespite & Short-Term CareMemory Care

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-02