Charlotte Assisted Living Facility Guide
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Willow Ridge Memory Care

Updated 2026-09-02 · 4,710 reviewed · 135 listed · Scored from 45 Google reviews · How we rank ›

4.3(45) 74 composite score See reviews on Google ✓ Google-verified
Independent LivingRespite & Short-Term CareMemory CareMedicaid AcceptedRetirement HomePet-FriendlyAged CareAssisted Living CareSkilled Nursing Care
Willow Ridge Memory Care
Location
Shannon Park, Charlotte
Services
Independent Living, Respite & Short-Term Care, Memory Care
Reviews
45
Ranking
#21 in Independent Living
Best for
Families seeking memory care with attentive, compassionate staff and hands-on leadership.

Core details are sourced from this business's Google Business Profile (checked 2026-09-02). Website-sourced details were fetched 2026-08-02.

What recent reviews say

Most families report a calm, spotless environment where staff treat residents with genuine kindness and go the extra mile. A long-term resident has thrived here for five years, and families consistently highlight the director's personal care and attention to comfort.

Praised for
  • compassionate and caring staff
  • clean, well-maintained facility
  • strong leadership and management
  • warm, welcoming atmosphere
compassionate-staffclean-facilityfriendly-atmosphereresponsive-managementattentive-carepersonalized-care
Best for: Families seeking memory care with attentive, compassionate staff and hands-on leadership.

Where this business shines

  • Experienced, hands-on leadership
  • Staff go above and beyond for residents
  • Home-like setting with strong community feel
  • Consistent cleanliness and upkeep

How it compares

  • Rated 4.3 against a 4.33 average across the 117 independent living businesses listed here.
  • Has more Google reviews than 69% of the businesses in this directory.

What earned this score?

Scoring Method
Star rating 54
Review volume 72
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

Rating breakdown

5
37
4
0
3
0
2
0
1
8

Common questions

Is Willow Ridge open seven days a week?
Yes, the facility publishes hours for all seven days of the week.
What areas does Willow Ridge serve?
The facility serves Charlotte, Huntersville, Matthews, Mint Hill, Concord, Gastonia, Pineville, and Kannapolis.
Do residents stay long-term at Willow Ridge?
Yes; at least one resident has lived there happily for five years, and staff handle transitions smoothly for residents with initial concerns.

Similar assisted living facilities nearby

East Towne
45 low data

East Towne

2.6(15)✓ Google-verified

Review evidence is limited and mixed. Positive visitors describe friendly staff and a harmonious setting, while families report phone lines frequently unanswered for days and serious concerns about food supply and mail handling unaddressed by management.

Medicaid AcceptedAged CareIndependent Living
Givens Aldersgate
76

Givens Aldersgate

4.4(80)✓ Google-verified

Long-term residents report a welcoming community where staff and neighbors become genuine friends, with a 240-acre campus of woods, walking trails, and a fishing lake creating a peaceful setting in the city. The independent living experience centers on diverse activities, classes, dining venues, and the social bonds that form naturally here. Skilled nursing and rehabilitation services receive mixed feedback. While some praise compassionate care, others report inconsistent food quality and gaps in monitoring during recovery phases. Staff engagement and newer resident onboarding have been flagged as areas needing attention.

Medicaid AcceptedAged CareIndependent Living
Parc at Sharon Amity
57

Parc at Sharon Amity

3.7(23)✓ Google-verified

Staff members consistently show genuine warmth and dedication to memory care residents, maintaining a clean environment and fostering family-like connection. The facility earns strong praise for daily care quality and communication in recent reviews, though older complaints document serious concerns around resident safety, documentation, and family access that warrant careful consideration.

Memory CareMedicaid AcceptedPet-Friendly

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Last updated 2026-09-02