Core details are sourced from this business's Google Business Profile (checked 2026-09-02).
Five-star reviewers describe a warm, engaging community where staff go out of their way to make residents feel cared for and the building is clean and well-maintained. One-star reviewers report neglect, falls without intervention, untreated pain, missing belongings, poor medication management, and staff who ignore emergency signals-some families removed loved ones to hospital or hospice after discovering serious conditions during unannounced visits.
Residents and families consistently report warm, engaged staff and a clean, well-maintained campus. Memory care residents have experienced exceptional attention and communication from management. One family raised concerns about memory care safety after a fall incident; another questioned the non-refundable nature of the wait-list fee.
Five-star reviews consistently praise the staff's warmth, clean apartments, and activity programs. However, one-star accounts describe serious safety failures: inoperable call bells during staff shortages, multiple falls without timely help, inadequate catheter care, and medication causing hospitalization. Families report management was unresponsive to complaints and offered minimal accountability. The facility shows stark contrasts between tour experiences and resident care outcomes.
Most residents and their families describe a vibrant, clean community where people actively engage in activities and feel genuinely welcomed. Staff members consistently earn praise for attentiveness and warmth, though a handful of visitors experienced lapses in tour scheduling and director communication. The facility offers independent and assisted living in comfortable apartments, with daily dining, game rooms, movie nights, outdoor grounds, and organized activities like Mahjong. Many move-ins report visible improvement in mood and wellbeing within weeks of arrival.
Last updated 2026-09-02