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Waltonwood Cotswold

Updated 2026-08-02 · 2,195 reviewed · 111 listed · Scored from 30 Google reviews · How we rank ›

4.6(30) 73 low data composite score See reviews on Google ✓ Google-verified
Independent LivingRespite & Short-Term CareRetirement HomeMedicaid AcceptedAged CarePet-FriendlySkilled Nursing CareMemory CareAssisted Living Care
Waltonwood Cotswold
Services
Independent Living, Respite & Short-Term Care, Retirement Home
Reviews
30

What recent reviews say

Residents and families consistently report warm, engaged staff and a clean, well-maintained campus. Memory care residents have experienced exceptional attention and communication from management. One family raised concerns about memory care safety after a fall incident; another questioned the non-refundable nature of the wait-list fee.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • attentive, caring staff
  • clean, well-maintained facility
  • high resident safety and supervision
  • strong management responsiveness
  • quality food and dining
compassionate-staffclean-facilityresponsive-managementattentive-carefriendly-atmospheresafe-environmentgood-food-quality
Best for: Families seeking memory care or assisted living with transparent, involved management and close supervision.

Strengths

  • Frequent resident wellness checks and safety protocols
  • High staff-to-resident ratios
  • Active life enrichment and social programs
  • Personalized transitions and move-in support

How it compares

  • Rated 4.6 against a 4.38 average across the 81 skilled nursing care businesses listed here.
  • Has more Google reviews than 54% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 67
Review volume 65
Review recency 100
Review sentiment 58
Profile completeness 100
Verification 30

Rating breakdown

5
26
4
1
3
0
2
0
1
3

Common questions

How often are residents checked on?
The facility conducts wellness checks every 2 hours.
What therapy services are available?
The team therapy, occupational therapy, speech therapy, and palliative care are offered on-site.
What is the wait-list fee for memory care?
A $1,000 wait-list fee is charged for memory care.
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Most residents and families describe a warm, home-like setting where staff go out of their way to help, activities like dominoes and music fill the days, and therapy outcomes are strong. Recent serious complaints involving medication administration without consent, unmet healthcare needs, and a substantiated county finding of healthcare failure raise significant safety questions that contradict the positive majority experience. The facility offers memory care, assisted living, and short-term rehabilitation with dining, salon services, fitness and art programs, and 24-hour personalized care. Pricing starts at $3,982 monthly for assisted living studios and $6,354 for memory care companion suites.

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The Brownstone
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Every aspect of care comes through in reviews: the space itself feels like a residence rather than a facility, meals are home-cooked, and staff engage residents in daily activities from gardening to games. Families consistently mention feeling at ease knowing their loved ones are treated with genuine dignity and compassion, even those with high-needs conditions like Parkinson's and dementia. The team responds quickly to individual needs and keeps residents engaged and in good spirits. Safety is embedded in the neighborhood setting, and the overall tone reviewers describe is one of warmth rather than clinical care. Staff are professional yet personable, making the transition into care emotionally comfortable for both residents and their families.

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Navion of Cotswold
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Navion of Cotswold

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Families report starkly different experiences at this facility. Five-star reviewers praise the location, warmth of staff, cleanliness, and personalized attention. However, recent one and two-star reviews describe harrowing failures: residents left in pain without relief, experiencing falls and emergencies, sent to hospital multiple times in weeks, left in soiled conditions for hours, and found malnourished with bed sores. One family's loved one deteriorated sharply after seven days and required emergency removal. The facility charges substantial daily rates (families report $1,000+ daily costs for short stays, $3,000 maintenance fees, 25% annual increases) yet reviewers cite high staff turnover, missing laundry despite labeling, and unreturned calls from nursing staff. Management responses to complaints have been delayed or non-existent. The stark gap between positive and negative accounts suggests inconsistent care and possible systemic issues in oversight.

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Last updated 2026-08-02