Charlotte Assisted Living Facility Guide
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Preston House

Updated 2026-09-02 · 4,710 reviewed · 135 listed · Scored from 41 Google reviews · How we rank ›

4.7(41) 79 composite score See reviews on Google ✓ Google-verified
Independent LivingRespite & Short-Term CareSkilled Nursing CareAssisted Living CareMedicaid AcceptedRetirement HomePet-FriendlyAged CareMemory Care
Preston House
Location
West Sugar Creek, Charlotte
Services
Independent Living, Respite & Short-Term Care, Skilled Nursing Care
Reviews
41
Ranking
#11 in Independent Living
Best for
Families seeking specialized, engaged memory care with consistent staff and daily enrichment activities.

Core details are sourced from this business's Google Business Profile (checked 2026-09-02).

What recent reviews say

Preston House is a specialized memory care community where residents thrive in clean, secure spaces designed to encourage socializing. Staff members stay for years and create a calendar packed with outings-casino trips, goat yoga, live music-that families are invited to join. Every day brings fresh activities, and end-of-life care is handled with dignity and attentiveness.

Praised for
  • dedicated, compassionate staff with long tenure
  • enriching activities and outings daily
  • immaculate facility with private rooms
  • attentive end-of-life and hospice support
compassionate-staffclean-facilityattentive-careengaging-activitiespersonalized-caresafe-environmentfriendly-atmosphere
Best for: Families seeking specialized, engaged memory care with consistent staff and daily enrichment activities.

Where this business shines

  • memory care only-staff expertise in one specialty
  • daily outings and enrichment (casino, yoga, music)
  • private rooms with secure, socially designed layout
  • continuity: leadership tenured 10+ years

How it compares

  • Rated 4.7 against a 4.33 average across the 117 independent living businesses listed here.
  • Has more Google reviews than 67% of the businesses in this directory.

What earned this score?

Scoring Method
Star rating 71
Review volume 70
Review recency 100
Review sentiment 73
Profile completeness 100
Verification 30

Rating breakdown

5
36
4
3
3
0
2
0
1
2

Common questions

Are residents with Alzheimer's who are physically active a good fit?
Yes. Staff design activities for varying ability levels and energy-one resident in their 80s with Alzheimer's participates in social outings, games, creative projects, and concerts daily.
Can family members attend events at Preston House?
Yes. Families are invited to Preston House events and outings, including activities like casino trips, live music, and yoga classes.

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Last updated 2026-09-02