
Brookdale Union
Residents and families consistently praise the nursing team, food, and cleanliness. Admissions experience has been a significant friction point across multiple reviews.
Core details are sourced from this business's Google Business Profile (checked 2026-09-02).
Five-year-old concerns centered on medication handling failures, cleanliness issues, and difficulty reaching staff during weekends. Earlier reviews describe lost records, staff theft of narcotics, documented elder abuse reports, and repeated management changes. Direct comparison to the category average (4.34 stars) reveals a substantial gap. Review evidence is thin across five years; any prospective placement warrants direct contact with current state regulatory bodies and recent family references.
Based on limited recent reviews, so treat this as low-confidence.

Residents and families consistently praise the nursing team, food, and cleanliness. Admissions experience has been a significant friction point across multiple reviews.

Over a year of experience keeping seniors at home has left families grateful for staff who show genuine care and clear commitment. The team responds quickly to questions, works hard to pair people correctly, and communicates openly with families throughout. Their caregivers consistently earn praise for treating clients with dignity and respect. Several reviewers emphasize how trustworthy the pairing process is, and how supported they feel knowing experienced hands are on the job daily.

Reviewers consistently praise the staff for kindness and medical attentiveness, though opinions on facility condition are sharply divided. Recent visitors report warmth and care; older reviews cite aging infrastructure, understaffing, and communication gaps.
Last updated 2026-09-02