Residents and visiting professionals consistently report a welcoming community with attentive staff, organized activities (exercise, trips, concerts, worship), and good meals. The 100-acre setting includes a fishing pond and walking trails; multiple care levels from independent living to memory care operate on-site with 24-hour nursing available.
Families consistently report feeling supported from their first call through transition and beyond. Staff demonstrate genuine care for residents, keeping them engaged through activities like painting, cooking, and spa days. The facility is clean and welcoming, with attentive meal service and activities that foster friendships among residents.
Most visits result in warm, personal care from a team staff members know by name, with clean spaces and active therapy. One documented case revealed serious gaps: neglect during the first three days of admission, missed meals, untrained staff, and no follow-up after a family complaint even after the resident's death.
Residents and families consistently praise the warm staff, quality meals, and engaging activities, with many noting improved happiness and better conditions than previous placements. However, serious concerns about staffing shortages, medication errors, and follow-up have led some families to leave despite the attractive facilities and promising initial experience. The business serves independent living, assisted living, and memory care under one roof in a residential Highland Creek setting. Their website lists on-site physical therapy, concierge service, transportation, and a the team the team the team among their offerings.
Last updated 2026-08-02