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The Laurels & The Haven In Highland Creek

Updated 2026-08-02 · 2,195 reviewed · 111 listed · Scored from 66 Google reviews · How we rank ›

4.0(66) 66 composite score See reviews on Google ✓ Google-verified
Independent LivingMemory CareAssisted Living CarePet-FriendlySkilled Nursing CareRespite & Short-Term CareRetirement HomeMedicaid AcceptedAged Care
The Laurels & The Haven In Highland Creek
Services
Independent Living, Memory Care, Assisted Living Care
Reviews
66

What recent reviews say

Residents and families consistently praise the warm staff, quality meals, and engaging activities, with many noting improved happiness and better conditions than previous placements. However, serious concerns about staffing shortages, medication errors, and follow-up have led some families to leave despite the attractive facilities and promising initial experience.

The business serves independent living, assisted living, and memory care under one roof in a residential Highland Creek setting. Their website lists on-site physical therapy, concierge service, transportation, and a the team the team the team among their offerings.

Praised for
  • warm, welcoming staff
  • high-quality dining and chef-prepared food
  • engaging activities and events
  • spacious, updated rooms
  • family-centered care
  • beautiful grounds and neighborhood setting
compassionate-staffclean-facilityattentive-caregood-food-qualityresponsive-managementengaging-activitiesfriendly-atmosphere
Best for: Families seeking a residential setting with dining and activity programs; veterans with access to their the team the team the team.

Strengths

  • Unified community for multiple care levels
  • The team-prepared meals with fresh seasoning and variety
  • Planned activities, events, and entertainment
  • Spacious, updated rooms with outdoor walking areas

How it compares

  • Rated 4 against a 4.33 average across the 87 independent living businesses listed here.
  • Has more Google reviews than 81% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 40
Review volume 79
Review recency 94
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
46
4
5
3
0
2
1
1
14

Common questions

What care levels are available at The Laurels & The Haven?
The community offers independent living, assisted living, and memory care (The Haven) all in one location.
What dining and activities can I expect?
The business offers chef-prepared meals, live music, yoga classes, guest lectures, activities, games, and planned events. Their website lists on-site physical therapy and concierge service.
Is transportation available?
Yes, the facility offers transportation and chauffeur service to residents.
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Last updated 2026-08-02